Refund & Return Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Return Eligibility

You may request a return or exchange within 14 days of receiving your order, provided that:

• Items are unused, unworn, unwashed, and in their original condition

• All original tags and packaging are intact

• Proof of purchase is provided

Items that do not meet these conditions may not be eligible for return or refund.

Non-Returnable Items

The following items are not eligible for return or refund:

• Final sale or clearance items

• Gift cards

• Items damaged due to improper use, washing, or care

Return Process

To initiate a return or exchange, please contact our customer support team before sending any items back.
Return instructions will be provided after your request is approved.

Unauthorized returns may not be accepted.

Refunds

Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within a reasonable processing time.
Please note that original shipping fees are non-refundable, unless the return is due to a confirmed issue on our part.

Return Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

• We are not responsible for lost or damaged return shipments.

Exchanges

Exchanges are subject to product availability. If the requested item is unavailable, a refund may be issued instead.

Important Notes

We reserve the right to refuse returns that do not comply with this policy.

If you have any questions regarding returns or refunds, please contact our customer support team.